If you’re not 100% satisfied with your order, we are more than happy to exchange it for another size. To make an exchange, make sure you contact us within 30 days from your purchase date and let us know which lamp you would like to exchange it for. If the new lamp is a cheaper option, we will arrange for a refund of the difference, or alternatively, if you are required to pay the additional for a bigger lamp, we will provide you with a way to the difference.
For an exchange to occur, we just ask that:
- The product has not been used and is in brand new condition
- The product is in the original packaging
- The product is returned to us within 30 days
Please note, the cost of shipping back to us is your responsibility, however, your new item will be shipped out with our free shipping (Australia only) once we have confirmed receipt of your original product. International shipping subject to charges.